134, Milestone, NH-44 (Earlier NH-1), Jhanjhari, Karnal, Haryana 132001 | +91 98960 10000 | info@thevivaan.com

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BOOK DIRECT OFFERS

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Wedding & Celebrations

Hotel Rules & Regulations

Please read our terms of behavior and guidelines while using our services.

1. General Conduct

All guests must respect the property, staff, and fellow guests.
Illegal activities are strictly prohibited on premises.
Noise levels should be kept to a minimum after 10 PM.

2. Property Rules

Smoking is allowed only in designated areas.
Pets are not allowed unless specifically mentioned.
Do not damage or remove any hotel property or equipment.

3. Booking & Cancellations

All bookings must be confirmed with valid ID proof.
Cancellation policy applies as per the terms selected during booking.
Refunds will be processed within 7–10 business days, if applicable.

4. Privacy & Data

Your personal data will be kept confidential and used only for legitimate purposes.
We follow industry-standard data security protocols to safeguard your information.

5. Emergency Procedures

In case of fire or emergency, follow exit signs and evacuate calmly.
Report any suspicious activity to the front desk immediately.